Patient's Right

RESPECT, PRIVACY & SAFETY: To be treated with respect, privacy, dignity and in a safe environment

RESPECT FOR VALUES & BELIEF: To be treated with respect & regard to individuality, personal values, beliefs, spiritual and cultural traditions.

SAFETY: To be free from all forms of physical injury, abuse and neglect.

CONFIDENTIALITY: To expect confidentiality of all records and communication to the extent provided by law.

RIGHT TO INFORMATION: To receive information on diagnosis, plan of care, prognosis, medications, progress during hospitalization/treatment, post discharge care etc.

EXPLANATION ABOUT CARE: To be explained about proposed care including diagnostic tests performed, associated risk, alternatives, possible complications, any modification regarding plan of care & expected results of treatment.

COST: To know expected & revised cost of treatment.

INFORMED CONSENT: To give informed consent before transfusion of blood/blood products, anaesthesia, surgery, initiation of any research protocol, any invasive/high risk procedure etc.

RIGHT TO SECOND OPINION: To request for a second opinion from another physician.

RIGHT TO REFUSE: To refuse any treatment/procedure under consent, get discharged on request after being explained about consequences of such refusal.

FEEDBACK, SUGGESTION OR COMMENT: To express satisfaction regarding services rendered, or to comment, complain or make suggestion for improvement of quality of care/services.

ACCESS TO MEDICAL RECORDS: To request access to his/her clinical records as per hospital policy.